How to be Assertive?
https://vimeo.com/706891877 There are three ways of being assertive: Broken Record Positive Attitude  A three-step approach We are going to look at the first two briefly,…
What is Assertiveness?
https://vimeo.com/706890954 In this section we will be viewing two people competences. One is Assertiveness and the other is Negotiation. Being assertive is going to help us get our…
Listening
What shows somebody that you’re listening? We have asked a lot of questions, and now we need to listen to the replies. Engaging people means…
Using Questions
Four Types of Questions Here is a big question: “What questions do I need to ask to understand and achieve success, as seen from the…
Planning Project Communication
The Kick-off Meeting The first major time you communicate on a project is a project kick-off meeting. It is essential for project managers to be…
Barriers to Communication
Message sent and received We are talking about communication and having interactions with our project stakeholders to build the relationship. Typically, messages get sent, and…
Emotional Intelligence
What is Emotional Intelligence? Emotional intelligence is sometimes referred to as EQ and opposed to IQ. EQ allows you to develop positive relationships. Relationships with…
Leadership Self-assessment
Finding your Leadership Style Some managers are concerned about the people in the project team, while others are more concerned about getting the job done.…
Communication on Projects
Plan Project Communications Communication is a big reason why projects fail. As such, it could be considered that communication is the project manager’s single most…
Communication Styles
contenthttps://vimeo.com/706923396 Recognising Other Viewpoints Take a moment to think about how you feel today. Try to score your mood on a scale of 1 to…