Institute of Project Management (“IPM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you access or use IPM Hub, including the IPM Hub website and mobile application (the “Platform”).
By using IPM Hub, you acknowledge that you have read and understood this Privacy Policy.
1 Who We Are
Institute of Project Management is responsible for the processing of your personal information in connection with IPM Hub. The Institute of Project Management (“the Institute”) promotes project management training education, certification and related member services.
The Institute’s headquarters registered address is the following:
Institute of Project Management
25 Upper Mount Stree
Dublin 2
D02 E302
IPM is a data controller and, as such, we fully respect your right to privacy and actively seek to preserve the privacy rights of those who share information with us. The Institute will treat any personal information with the highest of standards of security and confidentiality, in accordance with the General Dara Protection Regulation (EU) 2016/679 and the Data Protection Act 2018.
2.Information We Collect
We may collect personal information that you provide directly to us, information generated through your use of IPM Hub, and information collected automatically when you use the Platform.
2.1 Account Information
When you create or use an IPM Hub account, we may collect information such as:
2.2 Membership Information
If you are an IPM member, we may collect and process information relating to your membership, including your membership status and information associated with your membership.
This information may be used to provide you with access to the content, services, benefits, and features available to you through IPM Hub.
2.3 Profile and Onboarding Information
When you create an IPM Hub account, you are required to provide certain information as part of the registration and onboarding process before you can access the Platform.
This information may include:
We collect this information to create and maintain your IPM Hub profile, provide relevant content and services, support community and networking features, and help us understand and serve our professional community.
Certain profile information, including information such as your name, professional information, industry, country, profile picture, and LinkedIn profile URL, may be visible to other authorised IPM Hub users as part of the Platform’s community and networking features.
Because certain information is required during registration and onboarding, you may not be able to access IPM Hub if you do not provide the required information.
2.4 Learning and Course Information
When you access courses and other learning content through IPM Hub, we may collect information about your use of that content, including:
We use this information to provide and manage learning services, maintain accurate records, and improve the IPM Hub learning experience.
2.5 Community and User-Generated Content
IPM Hub may provide community features that allow users to interact with other members, participate in discussions, post comments, and share content.
If you choose to use these features, information you voluntarily submit may be visible to other users depending on the relevant feature and your account or privacy settings.
Please do not share personal information that you do not want other users to see.
2.6 Communications and Notifications
We may use your email address and other relevant account information to communicate with you about your account, membership, courses, Platform features, and other services.
If you use the IPM Hub mobile application, we may also send push notifications where you have enabled notifications on your device.
You can manage push notification permissions through your device settings.
2.7 Technical and Usage Information
When you use IPM Hub, we may automatically collect certain technical information, such as:
We use this information to operate, secure, maintain, and improve IPM Hub and to understand how users interact with the Platform.
We may use your personal information to:
Where applicable, we process your personal information on one or more of the following legal bases:
IPM Hub may use cookies and similar technologies to operate the Platform, remember user preferences, maintain secure sessions, understand how users interact with our services, and improve the Platform.
Some cookies may be necessary for the operation and security of IPM Hub, while others may be used for analytics or other purposes.
You may be able to control cookies through your browser settings or other available privacy controls. Disabling certain cookies may affect the functionality of the Platform.
We may use analytics technologies to understand how users interact with IPM Hub.
Analytics information may include information about the device or browser used, pages or features accessed, interactions with the Platform, and general usage patterns.
We use analytics information to:
Where third-party analytics providers are used, those providers may process information in accordance with their own privacy policies and terms.
IPM Hub may include videos and other content provided by third-party services.
When you view or interact with embedded third-party content, the relevant provider may collect information about your interaction with that content and may use cookies or similar technologies.
The processing of information by these third parties is governed by their respective privacy policies.
Payments for products or services may be made through the IPM Hub website.
Payment transactions may be processed by third-party payment service providers. We may receive information relating to the transaction, such as payment status and transaction details, but payment card information may be collected and processed directly by the relevant payment provider.
The processing of payment information is subject to the applicable payment provider’s terms and privacy policy.
Payment functionality is available through the IPM Hub website and is not processed directly through the IPM Hub mobile application.
We do not sell your personal information.
We may share personal information where necessary with:
Wemay share your data with third parties only where necessary for the purposes of fulfilling our offering and services, and where there is a legal basis to do so. These are:
Some information that you choose to provide through IPM Hub’s community or networking features may be available to other users of the Platform.
You are responsible for the information you choose to publish through these features.
We recommend that you consider carefully whether you wish to share personal or sensitive information in community discussions, posts, comments, or your profile.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of your information.
You are also responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorisation.
Depending on where our service providers and technology infrastructure are located, your personal information may be processed or stored in countries outside your country of residence.
Where applicable, we take appropriate measures to ensure that international transfers of personal information are carried out in accordance with applicable data protection laws.
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate membership and learning records, fulfil the purposes described in this Privacy Policy, resolve disputes, enforce our agreements, and comply with legal, regulatory, accounting, or security requirements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
Where you delete your account, we will delete or anonymise your personal information where appropriate, subject to information that we are required or permitted to retain for legitimate business, legal, administrative, or security purposes.
Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to:
You may also delete your IPM Hub account through the available account deletion functionality.
If you have questions about your rights or would like to make a privacy request, please contact:
dataprotection@instituteprojectmanagement.com
We may need to verify your identity before processing certain requests.
IPM Hub is intended for professional and educational use and is not directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information in circumstances where it should not have been collected, please contact us so that we can take appropriate action.
IPM Hub may contain links to websites, applications, or services operated by third parties.
This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you use through or in connection with IPM Hub.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.
Where required by applicable law, we will provide additional notice of material changes.
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Institute of Project Management