The Influence of Organisational Structures Projects often interact with various business functions, cutting across different organisational areas. The organisation’s structure ensures that separate entities work…

Stakeholder Engagement Stakeholder engagement systematically identifies analyses, plans, and implements actions to influence stakeholders. It involves understanding what stakeholders want, when they want it, how…

Identifying Stakeholders Identifying stakeholders is a crucial first step in stakeholder management. Stakeholders may have different levels of power, interest, or influence, and allocating time…

Addressing Differences of Interest Stakeholder management emphasises acknowledging and managing differences of interest within an organisation. Management often favours sameness, but stakeholder management brings diversity…

What is a Stakeholder? Stakeholder management in project management is rooted in broader management principles. Project management draws from management and engineering principles but primarily…

Learning Objectives Recognise the underlying principles in stakeholder management. Use different methods to identify, classify and prioritise stakeholders. Work with stakeholders to engage them, build…

Summary A quality project quality management plan involves identifying key elements such as customer acceptance, project outcome, objectives, validation criteria, and demonstration of approval. It…

Control Quality Control is the process of monitoring and recording results of executing quality activities to assess performance and ensure projects are complete, correct, and…

Manage Quality Managing quality translates a quality management plan into executable activities incorporating the organisation’s quality policies into the project. Key benefits include increasing the…

Plan Quality Management Quality management is crucial in a project, as it involves identifying requirements and standards for the project and its deliverables. The ISO…