Summary

Summary A quality project quality management plan involves identifying key elements such as customer acceptance, project outcome, objectives, validation criteria, and demonstration of approval. It…

Controlling Quality

Control Quality Control is the process of monitoring and recording results of executing quality activities to assess performance and ensure projects are complete, correct, and…

Managing Quality

Manage Quality Managing quality translates a quality management plan into executable activities incorporating the organisation’s quality policies into the project. Key benefits include increasing the…

Planning Quality Management

Plan Quality Management Quality management is crucial in a project, as it involves identifying requirements and standards for the project and its deliverables. The ISO…

Problem Solving Techniques

Problem Solving Techniques Problem-solving techniques, such as brainstorming and Cause and Effect diagrams, involve systematic data collection, data presentation diagrams, Pareto analysis, and the generation…

What is Quality?

What is Quality? Let’s start this lesson by asking ‘what is Quality?’ The PMBOK’s third principle emphasises maintaining a focus on quality, producing deliverables that…

What will you learn in this module?

Learning Objectives Discuss quality concepts as they apply to projects. Describe methods used in project quality management. Develop a project quality plan. Build quality into…