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Aymen Salah
Portfolio, PMO, and Risk Management Expert at Tunisia’s national telecom regulatory authority
TunisiaAbout
Aymen Salah is a certified portfolio, project management, and PMO professional (PfMP®, PMP®, PMI-RMP®, PMI-PMOCP™, P3O®, CPMAI™) with over 17 years of experience in the public sector and international consulting. He currently serves as Director of Mobile Access and Studies at Tunisia’s national telecom regulator.
Luigi Ferri 7 months ago
Senior Project Manager at Utimaco Information Security GmbH,04 Sep 2025 at 09:49 pmProject, Product, Service, Solution: Do We Really Agree?
I’ve seen projects start with excitement and energy, only to get stuck on something that looked trivial at first: the words.
In every organization, project, product, service, solution sound obvious. But ask four departments to define them and you’ll get four different answers. That’s where cracks appear: reports that don’t align, teams pulling in opposite directions, customers sensing that behind the brand there isn’t one common voice.
It’s not bureaucracy to stop and agree on definitions.
It’s laying the foundations.
Without them, you’re building on sand.
That’s where ISO standards help. They give us neutral ground, a common compass:
– Project (ISO 21500): a unique set of processes, with defined start and finish dates, undertaken to achieve objectives.
– Product (ISO 9000): the result of a process (tangible or intangible) that can be offered to a customer.
– Service (ISO 9000): the outcome of activities at the interface…
Nauman, Mark and 2 others4 Comments4 Likes
I completely agree. Alignment on definitions isn’t bureaucracy, it’s clarity. When a team understands exactly what’s meant by project, product, or service, everything from reporting to decision-making becomes smoother. It’s such a simple step but it makes all the difference in practice.
Thank you for sharing this, Luigi.
I’ve often seen how misaligned terminology can derail projects before they even gain momentum. Aligning on common definitions at the outset may feel like a small step, but it’s actually a cornerstone for clarity, risk reduction, and effective collaboration across teams.
I particularly like how you linked this to ISO standards — having that “neutral ground” gives everyone a compass to work from. In my experience, taking time to agree on language early not only avoids confusion later, but also strengthens stakeholder trust and helps ensure the project delivers true value.
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Aulia Qudsi
Community Development ManagerNiamh McGrath
Project Manager
Mark Johnson
Project Manager
Nauman Ahmed
DesignationLeading a successful project requires effective leadership skills, clear communication, and dedication to achieving your vision. With the proper strategy and team, it is possible to take a project from its inception to exceptional results.
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HABIB ALLAILY 7 months ago
New MemberPMO-S Manager at PT. BERCA HARDAYAPERKASA,04 Sep 2025 at 09:29 amHello, I’m Habib Allaily, a seasoned Project Management Consultant with a proven track record of successfully steering projects across diverse industries. My expertise lies in optimizing resource utilization and ensuring stakeholder satisfaction. I am eager to engage in collaborative ventures within this dynamic community and have a particular interest in PMO (Project Management Office). See, hear, feel
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Luigi Ferri
Senior Project ManagerAulia Qudsi
Community Development Manager
Maryam Jafari 7 months ago
New MemberFiled Engineer at Draeger,03 Sep 2025 at 11:49 pmHi, I’m a field service engineer with extensive experience in large-scale projects, now focusing on transitioning into project management through training and certification
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Sarika Seervi
Community Development Contributor at IPM,04 Sep 2025 at 03:47 amHi Maryan, nice to meet you and welcome me to the community! Your background as a field service engineer on large-scale projects sounds like a solid foundation for project management. I’m looking forward to hearing more from you.
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Luigi Ferri
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Sarika Seervi
Community Development ContributorAulia Qudsi
Community Development ManagerLuigi Ferri
Senior Project ManagerWhen managing complex projects, miscommunication can be costly. Mastering the 7 Cs allows you to deliver your message clearly, reduce misunderstandings, and keep everyone aligned on project goals.
If enhancing your communication with stakeholders is on your agenda, we invite you to explore how our on-demand course can help you refine these critical skills: https://instituteprojectmanagement.com/courses/stakeholder-management-and-communications/?utm_source=membership&utm_medium=social&utm_campaign=7c+communication_03sep2025
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Mindful leaders bring calm, clarity, and empathy to their teams. They make informed decisions, handle stress more effectively, and create a positive work environment that fosters innovation and success.
Get the insights from our article to become a more mindful and effective leader: https://instituteprojectmanagement.com/blog/?utm_source=membership&utm_medium=social&utm_campaign=mindful+leader_02sep2025
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Luigi Ferri 7 months ago
Senior Project Manager at Utimaco Information Security GmbH,02 Sep 2025 at 10:34 amHi Everyone, I’m Luigi.
I’m based in Germany and I help CIOs in fintech, telecom, and managed services run smoother global operations.
I also love mentoring, something I’ve been doing for the past five years.
Happy to connect: https://www.linkedin.com/in/theitsmpractice/
1 LikeWelcome, Luigi – it’s great to have you here. I admire how you blend hands-on project leadership across industries with a strong passion for mentoring. I’m sure your perspective will add real depth to our conversations.
Thank you!
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Aulia Qudsi
Community Development Manager
Jonathan Brazil 7 months ago
New MemberAcademic Administration & Systems Lead at South East Technological University,01 Sep 2025 at 04:38 pmHi, I’m Jonathan. I have a 25+ year career in Education and Research with a focus on technology and research support systems. Currently working on a new project to integrate Student Record Management Systems across the University. Always interested in new learning and new tools so I decided to join the Hub and discover what is beond the threshold.
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Aulia Qudsi
Community Development ManagerSarika Seervi
Community Development Contributor
Xiomara Mawoyo 7 months ago
New MemberProject Manager at Anglia Ruskin University,01 Sep 2025 at 12:52 pmHi I’m Toni a Project Manager with 12 years of experience in the academic research sector. I’m interested in the data that our processes show and how we can use this to imporve.
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Aulia Qudsi
Community Development ManagerSarika Seervi
Community Development ContributorIPM and Strategic Gears have partnered to equip Saudi professionals with world-class project management expertise, driving Saudi Arabia’s Vision 2030 transformationRead more
Strengthening Saudi Arabia’s Transformation: IPM and Strategic Gears Partnershipinstituteprojectmanagement.com2 LikesLiked By
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