About the Course Welcome to the Stakeholder & Project Communication course. This is a self-directed learning programme designed to help you develop new skills at your own pace.
By the end of this training, you will be able to effectively influence and manage stakeholder engagement, interests, and expectations for better project results. You will learn how to make a successful stakeholder management plan to get the right people involved at the right time in your project, maintain stakeholder engagement and manage conflict.
Course Modules Stakeholder Background Communication Assertiveness Negotiation Stakeholder Identification Stakeholder Analysis Stakeholder Engagement Stakeholder Communication Continuous Involvement Guidelines for Success Learning Outcomes Identify your stakeholders. Engage stakeholders and build trust. Work with your stakeholders to proactively accept changes. Focus on active listening when stakeholders have concerns, issues, or suggestions. Work with stakeholders to promote organizational value. Handle conflict between competing stakeholder requirements. Course Structure There are 10 Interactive Modules on this course. Each module will consist of a combination of:
A video from your course instructor giving you an outline of the topics covered in the course and its learning objectives. Study notes and key terms about the topics you are studying.Activities and quizzes to test your knowledge as you progress during the course.Additional resources and further reading to help you explore the topic in greater detail.Practical Toolkits to start applying your new skills in the workplace.We will start the course covering fundamental Stakeholder Background concepts. Then, you will learn about Communication , including Assertiveness and Negotiation . These modules will help you establish communication techniques you can use with your project stakeholders.
After this, we will progress to the three core modules of the course: stakeholder identification, stakeholder analysis and stakeholder engagement.
Finally, we are going to show you how to stay connected with your stakeholders. For this, you need to ensure continuous communication with the project stakeholders. That means Continuous Involvement and building relationships with your project stakeholders.
After completing all course modules, you will do a Final Assessment comprised of 40 Multiple Choice Questions (MCQs) . The assessment is undertaken online, from the comfort of your own home.
You will have access to the course contents for 12 weeks , starting from the time of enrolment. During this time, you will complete all course activities and the final assessment to receive the course certificate of completion. This is equivalent to approximately 7 hours of content.
We are pleased you have chosen this course and are looking forward to the next few weeks with you.
Student Support Our Student Support team will be available to help if you have further questions or any technical difficulties. Please get in touch with us by sending an email to courses@projectmanagement.ie , by phone at +353 (0)1 6614677 (day time). Normal support hours are working days Monday–Friday , 9:00 am to 5:00 pm (Irish time) . Your email will normally receive a reply within two to three working days.
